Conversational AI

Automated Shopping Assistant

Deployed an intelligent WhatsApp chatbot that automated 80% of customer inquiries and boosted conversions by 25%.

The Problem

The e-commerce store's support team was overwhelmed with repetitive 'Where is my order?' and product recommendation requests on WhatsApp.

Our Approach

We developed an LLM-powered WhatsApp assistant connected directly to their Shopify store and shipping provider, allowing it to instantly answer questions and recommend products.

Measurable Results

-80%

Support Tickets

+25%

Chat Conversions

Instant

Response Time

Tech Stack

WhatsApp API

OpenAI API

Shopify API

Node.js

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