A large-scale customer support platform required rigorous compliance and significant performance enhancements to handle a massive active user base without lag.
The Problem
The platform suffered from severe performance bottlenecks, leading to slow load times and latency issues for customer support agents handling thousands of tickets daily.
Our Approach
We completely audited and refactored the React frontend, implemented advanced code-splitting, optimized database queries, and ensured strict WCAG accessibility compliance across the board.
Measurable Results
+30%
Performance
100%
WCAG Compliant
<100ms
Latency
Tech Stack
React
Next.js
PostgreSQL
Redis
Ready to achieve similar results?
Let's discuss how we can engineer a custom solution to solve your specific business bottlenecks.